Course Outline

Prompt Engineering and Optimization

  • Designing structured prompts for targeted results
  • Using examples, roles, and formatting in prompts
  • Iterative refinement for quality outputs

Integrating ChatGPT with Productivity Tools

  • Connecting ChatGPT with Google Workspace tools
  • Integrating ChatGPT into Microsoft 365 applications
  • Automating meeting notes and reports

ChatGPT in Agile and Project Environments

  • Creating user stories and acceptance criteria
  • Supporting backlog refinement and documentation
  • Assisting in sprint planning and reviews

Collaborative Workflows with AI

  • Building shared AI knowledge repositories
  • Team prompting strategies and versioning
  • Improving communication through AI support

AI for Content and Communication

  • Drafting professional messages and memos
  • Generating marketing or instructional content
  • Refining tone, structure, and clarity using ChatGPT

Workflow Automation with AI

  • Combining ChatGPT with automation tools
  • Creating task pipelines for recurring processes
  • Implementing lightweight chatbots for internal support

Hands-on Practice and Real-World Scenarios

  • Using ChatGPT as a personal assistant
  • Designing prompt templates for team use
  • Testing AI-generated outputs for accuracy

Summary and Next Steps

Requirements

  • An understanding of ChatGPT’s core functions
  • Experience with prompt writing and AI-assisted tasks
  • Familiarity with business productivity applications

Audience

  • Administrative professionals
  • Developers and technical staff
  • Project managers using productivity tools
 14 Hours

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