Course Outline

Course Introduction and Learning Objectives

  • Welcome, course objectives, and agenda
  • Linking leadership to company mission and strategic goals
  • Participant expectations and initial self-assessment

Foundations of Situational Leadership

  • Overview of leadership styles relevant to field teams
  • Diagnosing team competence and commitment levels
  • Selecting the right leadership approach for the task

Effective Communication on the Jobsite

  • Techniques for clear, concise briefings and instructions
  • Active listening and verifying understanding
  • Communicating technical and safety information under time pressure

Assertive Decision-Making and Problem Solving

  • Structured decision-making for field-based issues
  • Rapid root-cause thinking and corrective actions
  • Balancing speed, safety, and quality in decisions

Motivation, Recognition, and Positive Feedback

  • Practical motivators for technical tradespeople
  • Delivering constructive feedback and recognition on the spot
  • Designing short-term incentives and non-monetary rewards

Performance Management and Productivity Practices

  • Setting clear expectations and measurable goals
  • Tracking progress, KPIs, and quick performance checks
  • Coaching for skills improvement and accountability

Planning, Resource Coordination, and Time Management

  • Prioritising tasks and managing daily schedules
  • Coordinating materials, tools, and subcontractor work
  • Contingency planning for delays and site disruptions

Health, Safety Leadership and Compliance

  • Role of leaders in promoting safety-first behaviours
  • Conducting effective safety briefings and job hazard analyses
  • Handling incidents, reporting, and learning from near misses

Conflict Resolution, Team Cohesion, and Inclusive Practices

  • Managing interpersonal conflicts and difficult conversations
  • Building collaboration across multi-skill teams
  • Encouraging inclusive behaviours and respectful communication

Practical Workshop: Scenario-Based Roleplays

  • Facilitated roleplays reflecting common site challenges
  • Peer and trainer feedback using coaching frameworks
  • Refining approaches and drafting individual action plans

Implementation Planning and Measurement

  • Creating a 30-60-90 day leadership action plan
  • Selecting simple productivity and safety metrics to monitor
  • Preparing handoff to HR or senior management for follow-up

Summary and Next Steps

Requirements

  • An understanding of electrical installation work and site operations
  • Experience supervising or working within technical teams
  • Familiarity with workplace health and safety principles

Audience

  • Team leaders and foremen in electrical installation
  • Site supervisors and project managers
  • HR or training coordinators responsible for field teams
 7 Hours

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