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课程大纲
- 客户类型和现有客户关系
- “讨人喜欢的组织”
- CRM工具包
- 识别交叉销售机会
- 实现CRM
- 改善结果的个人行动计划
7 小时
客户评论 (3)
乔很棒,真的很吸引人,并且知道他的东西。 很棒的会议,再次感谢!
Cerys - Urenco
课程 - Customer Relationship Management (CRM)
机器翻译
It was a very informative session and we came away with lots of useful improvement ideas to implement within our business. Joe was engaging and led discussions and activities well - the activities and topics covered were really interesting and we all learned a lot. It was a course that was also applicable to and useful for everyone, as there were a range of people in the room.
Emily Ferris - Urenco
课程 - Customer Relationship Management (CRM)
It gave me a new perspective on CRM the last time I had training on this was 10 years ago and this was a brilliant opportunity to refresh and see some new skills