ServiceNow培训课程

ServiceNow是基于云的工作流产品，用于定义，组织，管理和自动化资产和服务。在ServiceNow平台中集成脚本可以创建自定义应用程序，高级自定义，ServiceNow API等。

此讲师指导的实时培训（现场或远程）针对希望在ServiceNow平台上进行开发和编写脚本的Web开发人员。

在培训结束时，参与者将能够：

- ServiceNow中的主服务器端脚本和客户端脚本。
- 了解何时何地在ServiceNow中编写脚本。

课程形式

- 互动式讲座和讨论。
- 很多练习和练习。
- 在现场实验室环境中动手实施。

课程自定义选项

- 要请求此课程的定制培训，请与我们联系以安排。

ServiceNow is a software platform for managing IT Services. ServiceNow Application Portfolio Management (APM) is a tool for evaluating and optimizing an organization's on-premises and cloud-based applications and services.

This instructor-led, live training (online or onsite) is aimed at IT administrators who wish to use ServiceNow APM to automate the process of evaluating and optimizing their organization's software and services.

By the end of this training, participants will be able to:

- Set up APM within ServiceNow.
- Understand how APM fits within the ServiceNow ecosystem.
- Generate comprehensive metrics to measure the business benefits of an organization's applications.
- Evaluate IT costs for different business units within the organization.
- Optimize inventories of software applications to achieve business objectives.
- Make informed decisions on whether to invest, sustain, or replace applications.

Format of the Course

- Interactive lecture and discussion.
- Lots of exercises and practice.
- Hands-on implementation in a live-lab environment.

Course Customization Options

- To request a customized training for this course, please contact us to arrange.

ServiceNow Discovery is an IT Operations Management (ITOM) software application that scans an organization's network (private, public cloud, etc.) to identify the hardware and software connected to the network, their configurations, database connections, relationships and dependencies, etc.

This instructor-led, live training (online or onsite) is aimed at IT professionals who wish to use ServiceNow Discovery to simplify the process of identifying, tracking and diagnosing an organization's IT infrastructure.

By the end of this training, participants will be able to:

- Understand the concepts and benefits of credential-less discovery.
- Install and configure the servers needed to scan a network.
- Efficiently identify a company's Linux machines, Windows machines, network devices, software applications and databases.
- Uncover waste in hardware usage, avoid software license compliance penalties, and prevent software disruption and downtime.

Format of the Course

- Interactive lecture and discussion.
- Lots of exercises and practice.
- Hands-on implementation in a live-lab environment.

Course Customization Options

- To request a customized training for this course, please contact us to arrange.

ServiceNow is a cloud based platform for automating IT business management. ServiceNow takes a software-as-a-service approach, providing technical management support for the IT operations of corporations.

This instructor-led, live training (online or onsite) is aimed at users who wish to use ServiceNow to manage business operations and services.

By the end of this training, participants will be able to:

- Implement basic configurations in ServiceNow.
- Generate and maintain reports.
- Successfully navigate the ServiceNow interface.

Format of the Course

- Interactive lecture and discussion.
- Lots of exercises and practice.
- Hands-on implementation in a live-lab environment.

Course Customization Options

- To request a customized training for this course, please contact us to arrange.

ServiceNow 是一种基于云的工作流产品。ServiceNow 采用软件即服务方法，为公司的 IT 运营提供技术管理支持。

此讲师指导的现场培训（现场或远程）面向希望使用 ServiceNow 为企业实施数字工作流的系统管理员。

培训结束时，学员将能够：

- 立即掌握 Service 中的基本配置。
- 将自定义项从实例迁移到更新集。
- 立即了解和应用 ServiceNow 中的管理活动。

课程格式

- 互动讲座和讨论。
- 大量的练习和练习。
- 在实时实验室环境中实际实现。

课程自定义选项

- 如需申请本课程的定制培训，请联系我们安排。