ServiceNow培训课程

This instructor-led, live training in 中国 (online or onsite) is aimed at system administrators who wish to implement digital workflows for enterprise using ServiceNow.

By the end of this training, participants will be able to:

- Master basic configurations in ServiceNow.
- Migrate customizations from instances through update sets.
- Understand and apply admin activities in ServiceNow.

This instructor-led, live training in 中国 (online or onsite) is aimed at web developers who wish to develop and script on the ServiceNow platform.

By the end of this training, participants will be able to:

- Master server side scripting and client side scripting in ServiceNow.
- Understand when and where to script in ServiceNow.

This instructor-led, live training in 中国 (online or onsite) is aimed at users who wish to use ServiceNow to manage business operations and services.

By the end of this training, participants will be able to:

- Implement basic configurations in ServiceNow.
- Generate and maintain reports.
- Successfully navigate the ServiceNow interface.

This instructor-led, live training in 中国 (online or onsite) is aimed at IT professionals who wish to use ServiceNow Discovery to simplify the process of identifying, tracking and diagnosing an organization's IT infrastructure.

By the end of this training, participants will be able to:

- Understand the concepts and benefits of credential-less discovery.
- Install and configure the servers needed to scan a network.
- Efficiently identify a company's Linux machines, Windows machines, network devices, software applications and databases.
- Uncover waste in hardware usage, avoid software license compliance penalties, and prevent software disruption and downtime.

This instructor-led, live training in 中国 (online or onsite) is aimed at engineers who wish to use ServiceNow APM to automate the process of evaluating and optimizing their organization's software and services.

By the end of this training, participants will be able to:

- Set up APM within ServiceNow.
- Understand how APM fits within the ServiceNow ecosystem.
- Generate comprehensive metrics to measure the business benefits of an organization's applications.
- Evaluate IT costs for different business units within the organization.
- Optimize inventories of software applications to achieve business objectives.
- Make informed decisions on whether to invest, sustain, or replace applications.