Design Thinking is a solutions-based methodology for tackling complex problems that are ill-defined or unknown. The approach has been adapted by both business and engineering teams to resolve challenges ranging from internal team conflict resolution to product development. Some of the methods used in Design Thinking include understanding human needs, re-framing problems in a human-centric way, brainstorming new ideas, and adopting a hands-on approach in prototyping and testing.
In this instructor-led, live workshop training, participants will learn how to apply the five stages of Design Thinking to better understand the problems experienced by end-users of a product or service, then develop the best approach for resolving them.
By the end of this training, participants will be able to:
- Use creative strategies to match customers' needs with technologically feasible solutions - Formulate a strategy to increase customer value and enhance product and service offerings
- Developers - Project managers
Format of the course
- Part lecture, part discussion, exercises and heavy hands-on practice