Business Process Management培训

课程编码

bpm

课程时长

35 小时 通常来说是5天,包括中间休息。

要求

None

课程概览

这是一门将自己置于管理和信息技术之中的课程,其中包含用于设计,实施,控制和分析Business流程的工具和技术 - 这通常涉及个人,组织和软件应用程序。
本课程包含实践作业,参与者将在理论课程中介绍主题,并伴随实践练习。

你会学到什么?
1. BPM的基础知识
2. BPM实施战略
3.过程建模,分析和设计
4. Go处理和商业策略
5.使用BPM N建模流程
6. Business规则

Machine Translated

课程大纲

Introduction

  • A Brief History of Process
  • The Process Perspective
  • Process Management
  • Process Modeling Analysis & Design
  • Business Process Management Framework
  • Business Process Management Systems (BPMS)
  • Business Process Architecture

BPM Implementation Strategies

  • BPM Value Proposition
  • The BPM Community
  • Why automate BPM?
  • Topology of a SOA reference architecture
  • BPM Vendors overview Positioning of BPM tools

Aligning IT and Business

  • BPM vs BPMS
  • When to choose a BPMS
  • IT and business must work hand in hand Matching the right technology to your problem
  • Adopting a development model
  • Overview of a BPM system
  • Terms and concepts

Understanding Basic Concepts and Architecture

  • Process Modelling
  • Process Analysis
  • Process Design
  • Components and structure of a BPMS
  • Enterprise Process Management Planning
  • Key Skills, Roles and Responsibilities

Governance and Business strategy

  • The past: data/functions vs objects & services
  • The future: core business logic vs process control
  • Design implications for Architects
  • Alignment of Business and IT
  • The Role of Business Stewardship
  • The Role of Business Rule Analysts

Modelling a process with BPMN

  • The added value of BPMN
  • Composability and basic services
  • Promoting an incremental and iterative approach
  • Why should Use Cases drive the project?
  • Declaration of message properties
  • Use of correlation sets
  • Develop a complex parallel execution of activities
  • Designing concurrency
  • BPMN implemented by vendors
  • Example: Microsoft XLANG

Fault Handling and Exception Management

  • Defining Events
  • Configuring Timeouts
  • Handling Faults
  • Catching Exceptions
  • Compensation Management

Business Rules

  • Motivations for BRs
  • Basic Concepts
  • Rule Maturity Model (KPI RMM™)
  • KPI STEP™ Principles
  • New Roles of Business and I/T
  • The Business Focus in Business Rules
  • When is a BR Approach Appropriate?
  • New Aspects for Scoping a BR Project
  • Key Elements of a BR Project Plan
  • The Role of a BR Pilot
  • Overview of Mining BRs from Code

BPM as enabler of SOA: Key components

  • Application frontends
  • Basic Services
  • The value of an ESB
  • Using a Repository
  • Increased agility for the business
  • The BPM Board
  • Distributing technology white papers

Controlling & measuring improvement processes

  • Managing the repository
  • Setup of a quality gateway
  • The 4 pillars of success

Metrics

  • The context of organizational performance
  • What makes a good metric
  • Measurement & management hierarchy
  • Process management: More than measurements
  • Metrics within processes Management roles in measurement
  • Management questions to be answered
  • Pitfalls of process management efforts

Architecture of a BPM System

  • EAI and B2B aspects
  • Topology and scalability
  • Design tools
  • Deployment tools
  • Monitoring and management
  • The process engine
  • Process definition repository

Core BPMS features and Interfaces

  • Repository support
  • Database support
  • BAM
  • Human workflow solutions

 

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