This instructor-led, live training in 中国 (online or onsite) is aimed at marketing staff, sales staff, and customer service representatives who wish to use set up, manage, and monitor Salesforce and its capabilities to serve their customers better.
By the end of this training, participants will be able to:
- Set up their Salesforce account to manage profile, track activities, customize views and layout, and personalize settings. - Use Salesforce features and tools to attract, attain, and service existing and potential customers. - Create reports and dashboards to generate useful analytics and insights for the business.