CRM培训课程

CRM培训课程

本地,讲师指导的实时CRM(客户关系管理)培训课程通过交互式讨论和实践练习展示客户关系管理的基础和应用。 CRM培训可作为“现场实时培训”或“远程实时培训”。现场培训可以在当地的客户场所进行中国或者在NobleProg的企业培训中心中国 。远程实时培训通过交互式远程桌面进行。 NobleProg - 您当地的培训机构

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CRM (Customer Relationship Management)子类别

Customer Relationship Management课程大纲

课程名称
课程时长
课程概览
课程名称
课程时长
课程概览
14小时
课程概览
Microsoft Dynamic 365是基于云的CRM(客户关系Management )和ERP(企业资源计划)的混合体。

此讲师指导的现场培训(现场或远程)针对希望使用Microsoft Dynamic 365优化营销和销售流程的业务分析师。

在培训结束时,参与者将能够:

- 使用Microsoft Dynamic 365中的不同模块来管理流程。
- 将Power Platform集成到Microsoft Dynamics 365中。
- 构建不同的通用数据模型,例如记录,段图等。
- 通过Microsoft Flow集成实现流程自动化。

课程形式

- 互动式讲座和讨论。
- 很多练习和练习。
- 在现场实验室环境中动手实施。

课程自定义选项

- 要请求此课程的定制培训,请与我们联系以安排。
28小时
课程概览
SAP is an ERP (Enterprise Resource Planning) software application for streamlining business processes.

This instructor-led, live training (online or onsite) is aimed at end users with no previous experience with SAP or ERP. We will demonstrate how to operate SAP's most important features to improve business processes in the areas of accounting, sales, production, human resources and finance.

By the end of this training, participants will be able to:

- Understand the concepts behind Enterprise Resource Planning.
- Understand and apply SAP's most important modules.
- Unify and streamline various key business processes within SAP's single integrated environment.
- Generate and export reports that can be used to gain valuable insights into a company's operations.

Format of the Course

- Interactive lecture and discussion.
- Lots of exercises and practice.
- Hands-on implementation in a live-lab environment.

Course Customization Options

- To request a customized training for this course, please contact us to arrange.
35小时
课程概览
Zoho Creator是一个基于SaaS的平台,用于创建在任何设备上运行的企业级应用程序。

在这个由讲师指导的现场培训(现场或远程)中,参与者将学习如何使用Zoho Creator快速构建自定义应用程序。

在培训结束时,参与者将能够:

- 有效地设置,配置和运行他们的Zoho Creator帐户
- 创建表单和仪表板
- 定义工作流程和业务规则
- 自动执行重复操作并构建信息页面

听众

- 开发商
- Business经理

课程形式

- 互动讲座和讨论
- 大量的练习和练习
- 在实时实验室环境中亲自实施

课程自定义选项

- 要申请本课程的定制培训,请联系我们安排。
14小时
课程概览
UIPath是一个自动化业务流程的软件平台,通常由人工手动和重复完成。 SAP有许多流程,任务和接口,非常适合UIPath提供的软件机器人自动化。

这种以讲师为主导的现场培训(现场或远程)面向希望创建,部署和管理软件机器人的SAP高级用户和顾问,以自动化SAP重复人工任务。

在培训结束时,参与者将能够:

- 在服务器和客户端上安装和配置UIPath。
- 通过软件机器人识别适合自动化的任务。
- 了解UIPath与其他自动化工具的区别。
- 测试和部署UIPath软件机器人,以自动化SAP繁琐且耗时的任务。

课程格式

- 互动讲座和讨论。
- 大量的练习和练习。
- 在实时实验室环境中亲自实施。

课程自定义选项

- 要申请本课程的定制培训,请联系我们安排。
14小时
课程概览
SAP SD(销售和分销)是SAP ERP中的模块,用于销售,运输和开票产品所需的业务流程。

这种由讲师指导的实时培训(现场或远程)针对希望使用SAP SD创建产品管理业务流程的职能顾问。

在培训结束时,参与者将能够:

- 在SAP系统中定义组织结构。
- 了解并实现SAP SD中的主数据。
- 在SAP系统中创建销售查询,报价,销售订单和发票。

课程形式

- 互动式讲座和讨论。
- 很多练习和练习。
- 在现场实验室环境中动手实施。

课程自定义选项

- 要请求此课程的定制培训,请与我们联系以安排。
14小时
课程概览
本讲师指导的现场培训 (现场或远程) 针对的是以前没有 SAP 经验的最终用户, 重点了解和 SAP & #39; 销售订单处理和供应链管理模块 操作。

到本次培训结束时, 学员将能够:

- 了解 SAP 两个最受欢迎的模块背后的概念 & #39;: 销售订单处理和供应链管理。
- 使用 SAP 统一和简化销售订单流程
- 了解 SAP & #39; 的供应链管理模块, 并将其应用于组织内的物流运营.
- 生成和导出可用于获取有关公司 & #39; 运营的有价值的见解的报告
课程 格式

- 互动讲座和讨论.
- 大量的练习和练习
- 在现场实验室环境中的实际实现。

课程自定义选项

- 要要求本课程的定制培训, 请联系我们安排
21小时
课程概览
SAP ERP Central Component (SAP ECC) is an Enterprise Resource Planning (ERP) software offered by SAP SE. Along with other modules, SAP ECC reinforces different business processes and customer relations. One of its primary application components is the SAP Plan Maintenance (SAP PM), which aids in managing and running plant operations. With the use of SAP PM features and tools, personnel can efficiently perform and facilitate enterprise manufacturing activities.

This instructor-led, live training (online or onsite) is aimed at business analysts, consultants, and other corresponding personnel who wish to employ SAP PM for sustaining the performance of business units.

By the end of this training, participants will be able to:

- Install and configure the SAP PM software.
- Integrate the features of SAP PM into the IT structure of their business.
- Utilize SAP PM as a tool for executing the responsibilities of maintenance roles.
- Make use of SAP PM reports to resolve the needs of clients.
- Recognize the importance of SAP PM implementations to plant workflow and the safety of work personnel.

Format of the Course

- Interactive lecture and discussion.
- Lots of exercises and practice.
- Hands-on implementation in a live-lab environment.

Course Customization Options

- To request a customized training for this course, please contact us to arrange.
7小时
课程概览
SAP MM (Material Management) is a module in SAP. SAP MM consists of four components master data, purchasing, inventory, and material resource planning, all of which are essential to business processes.

This instructor-led, live training (online or onsite) is aimed at functional consultants who wish to manage procurement operations in a company with SAP MM.

By the end of this training, participants will be able to:

- Preform end-to-end transactional activities in the SAP system.
- Create and maintain MM master data in the SAP system.
- Understand the organizational structure in the SAP system.

Format of the Course

- Interactive lecture and discussion.
- Lots of exercises and practice.
- Hands-on implementation in a live-lab environment.

Course Customization Options

- To request a customized training for this course, please contact us to arrange.
14小时
课程概览
SAP Hybris is a cloud based CRM (Customer Relationship Management) suite. Users can address the shortcomings of traditional CRMs with SAP Hybris and its sales, services, marketing, and analytic capabilities.

This instructor-led, live training (online or onsite) is aimed at system administrators who wish to use SAP Hybris to define build, and deploy online e-commerce applications.

By the end of this training, participants will be able to:

- Build an SAP Hybris clustered landscape.
- Install, configure, and edit the SAP Hybris system.
- Administrate an SAP Hybris landscape in a production environment.
- Conduct tests and performance analysis on an SAP Hybris landscape.

Format of the Course

- Interactive lecture and discussion.
- Lots of exercises and practice.
- Hands-on implementation in a live-lab environment.

Course Customization Options

- To request a customized training for this course, please contact us to arrange.
28小时
课程概览
SAP Human Capital Management (HCM) is one of the main SAP modules and is used to organize and manage human resource processes within an enterprise.

This instructor-led, live training (online or onsite) is aimed at persons who wish to implement and configure SAP HCM Core Modules based on their organization's business requirements as well as on SAP Best Practices.

By the end of this training, participants will be able to:

- Install SAP HCM and related modules.
- Gather business requirements and define appropriate HCM structures.
- Configure SAP HCM modules.

Format of the Course

- Interactive lecture and discussion.
- Lots of exercises and practice.
- Hands-on implementation in a live-lab environment.
- Course Customization Options

Course Customization Options

- This course is NOT aimed at the SAP HCM Certification exam. It is practical in nature and is designed to get users up and running quickly with SAP to begin applying to organizational problems.
- To request a customized training for this course, please contact us to arrange.
21小时
课程概览
SAP HANA是基于硬件和软件的内存数据库和平台。

这种由讲师指导的现场培训(现场或远程)针对希望使用SAP HANA从不同数据源捕获数据以进行快速处理和分析的数据分析人员。

在培训结束时,参与者将能够:

- 了解SAP Hana内存数据库以加速数据访问
- SAP Hana数据库中的模型数据。
- 对大量不断变化的数据进行实时分析。

课程格式

- 互动讲座和讨论。
- 大量的练习和练习。
- 在实时实验室环境中亲自实施。

课程自定义选项

- 要申请本课程的定制培训,请联系我们安排。
28小时
课程概览
SAP FICO (Financial Accounting and Controlling) is SAP's central module for storing financial transactions data.

This instructor-led, live training (online or onsite) is aimed at SAP power users who wish to learn the consulting skills to implement and configure SAP FICO within an organization.

By the end of this training, participants will be able to:

- Install SAP FICO and related sub-modules.
- Gather business requirements and define an organization's structure.
- Configure SAP FI and CO modules to manage the financial transactions within an organization.
- Improve an organization's processes and uncover opportunities for optimizing workflow and reducing costs.

Format of the Course

- Interactive lecture and discussion.
- Lots of exercises and practice.
- Hands-on implementation in a live-lab environment.

Course Customization Options

- This course is NOT aimed at the SAP FI Certification exam. It is practical in nature and is designed to get users up and running quickly with SAP to begin applying to organizational problems.
- To request a customized training for this course, please contact us to arrange.
35小时
课程概览
SAP EWM (Extended Warehouse Management) is a software platform for managing inventory in a warehouse, including the movement of goods to and from the warehouse.

This instructor-led, live training (online or onsite) is aimed at persons who wish to better manage a warehouse using SAP EWM.

By the end of this training, participants will be able to:

- Manage large volumes of goods moving in and out of the warehouse.
- Integrate warehouse and distribution processes with the broader supply chain.
- Optimise inventory tracking in real time.
- Reduce warehouse costs of processes, labor, and stock.

Format of the Course

- Interactive lecture and discussion.
- Lots of exercises and practice.
- Hands-on implementation in a live-lab environment.

Course Customization Options

- To request a customized training for this course, please contact us to arrange.
14小时
课程概览
SAP BW (Business Warehouse) is a model-driven data warehousing application for integrating, transforming, consolidating, cleansing, and storing data. SAP BW's high-performance infrastructure is based on the SAP NetWeaver ABAP platform and serves as a development platform for creating data warehouses, managing data, generating reports and developing analytics applications.

This instructor-led, live training (online or onsite) is aimed at developers who wish to use ABAP to build data oriented applications in SAP BW.

By the end of this training, participants will be able to:

- Set up the necessary development environment to start developing.
- Write clean, well-structured ABAP code oriented at data management.
- Model complex data flows and queries.

Format of the Course

- Interactive lecture and discussion.
- Lots of exercises and practice.
- Hands-on implementation in a live-lab environment.

Course Customization Options

- To request a customized training for this course, please contact us to arrange.
7小时
课程概览
HubSpot是一家软件公司,提供用于营销,Web分析和内容管理的工具。 HubSpot CRM是基于云的应用程序,使销售团队可以增强销售流程,同步通信等等。

这种由讲师指导的实时培训(现场或远程)针对希望使用HubSpot CRM创建和优化销售与营销流程的营销人员。

在培训结束时,参与者将能够:

- 使用HubSpot会议工具安排会议。
- 使用HubSpot CRM优化业务运营。
- 创建功能齐全的仪表板和报告以进行数据分析。
- 自动化销售和营销工作流程。

课程形式

- 互动式讲座和讨论。
- 很多练习和练习。
- 在现场实验室环境中动手实施。

课程自定义选项

- 要请求此课程的定制培训,请与我们联系以安排。
28小时
课程概览
SAP Business Warehouse (BW) is a model-driven data warehousing application for integrating, transforming, consolidating, cleansing, and storing data. SAP BW's high-performance infrastructure is based on the SAP NetWeaver ABAP platform.

This instructor-led, live training (online or onsite) is aimed at analysts who wish to use SAP Business Warehouse (BW) and SAP Business Intelligence (BI) to organize, evaluate and interpret critical business data.

By the end of this training, participants will be able to:

- Understand how SAP Business Warehouse (BW) ties in with other SAP systems.
- Use SAP Business Warehouse (BW) to grapple large amounts of data from different sources.
- Apply Business Intelligence (BI) techniques to make better business decisions.
- Migrate complicated Excel spreadsheet data to the more efficient SAP Business Warehouse (BW) centralized database.
- Resolve inconsistencies in data that is sourced from multiple stores.

Format of the Course

- Interactive lecture and discussion.
- Lots of exercises and practice.
- Hands-on implementation in a live-lab environment.

Course Customization Options

- To request a customized training for this course, please contact us to arrange.
21小时
课程概览
SAP Business Suite is a collection of integrated business applications for managing a company's financials, logistics, human resources, and other business areas. It has as its backbone, SAP ERP, and includes other foundational components such as: SAP Financials, Human Capital Management, Logistics, Customer Relationship Management (CRM), Product Lifecycle Management (PLM), Supply Chain Management (SCM) and Supplier Relationship Management (SRM).

This instructor-led, live training (online or onsite) is aimed at end users who wish to understand SAP Business Suite 7 and operate its prominent features to better manage a cross-functional organization.

By the end of this training, participants will be able to:

- Navigate SAP Business Suite 7's UI.
- Understand the difference between SAP Business Suite and other SAP packages.
- Understand the relationship between SAP Business Suite's foundational components.
- Carry out common operations inside SAP Business Suite's foundational components.

Format of the Course

- Interactive lecture and discussion.
- Lots of exercises and practice.
- Hands-on implementation in a live-lab environment.

Course Customization Options

- To request a customized training for this course, please contact us to arrange.
35小时
课程概览
SAP Basis refers to the applications and tools that an SAP Basis administrator uses to operate and manage an SAP system, including the database, operating system, communication protocols and SAP modules.

This instructor-led, live training (online or onsite) is aimed at administrators who wish to install, configure, and manage an SAP application server.

By the end of this training, participants will be able to:

- Setup and configure an SAP system.
- Manage users, jobs, data and communications.
- Maintain the operational environment.
- Monitor an SAP system in production.
- Improve the performance of an SAP system.

Format of the Course

- Interactive lecture and discussion.
- Lots of exercises and practice.
- Hands-on implementation in a live-lab environment.

Course Customization Options

- To request a customized training for this course, please contact us to arrange.
28小时
课程概览
SAP ASE(SAP Adaptive Server Enterprise),以前被称为Sybase SQL Server,Sybase DB和Sybase ASE是针对企业的关系数据库。

在这一由讲师指导的实时培训中,学员将在逐步完成一个示例SAP ASE数据库系统的创建和部署过程中学习SAP ASE(SAP Adaptive Server Enterprise)数据库管理的基础知识。

在本次培训结束后,学员将能够:

- 安装和配置SAP ASE以进行数据存储和事务操作。
- 了解并使用SAP ASE组件、工具、实用程序。
- 将SAP ASE与非SAP ASE应用程序集成。

课程形式

- 互动讲座和讨论。
- 大量练习和实操。
- 在现场实验室环境中动手实现。

课程自定义选项

- 如需本课程的定制培训,请联系我们以作安排。
21小时
课程概览
SAP ABAP (Advanced Business Application Programming) is an enterprise programming language for business systems.

This instructor-led, live training (online or onsite) is aimed at developers who wish to use the ABAP programming language to create SAP applications.

By the end of this training, participants will be able to:

- Set up a development environment to start writing SAP applications.
- Read, understand, write, modify, execute and debug ABAP code.
- Deploy applications for SAP enterprise systems.

Format of the Course

- Interactive lecture and discussion.
- Lots of exercises and practice.
- Hands-on implementation in a live-lab environment.

Course Customization Options

- To request a customized training for this course, please contact us to arrange.
14小时
课程概览
Salesforce Lightning is a library of tools that includes the Lightning Component Framework for developing web applications. Using, Salesforce Lightning, users can create custom web applications, such as user interfaces, with little to no code.

This instructor-led, live training (online or onsite) is aimed at administrators who wish to use Salesforce Lightning to create web applications.

By the end of this training, participants will be able to:

- Build responsive applications with Salesforce Lightning.
- Develop applications with little to no code.
- Create a lightning application from scratch.

Format of the Course

- Interactive lecture and discussion.
- Lots of exercises and practice.
- Hands-on implementation in a live-lab environment.

Course Customization Options

- To request a customized training for this course, please contact us to arrange.
14小时
课程概览
Salesforce是世界领先的CRM(客户关系管理)平台。Salesforce开发是一个基于云的开发人员平台,用于构建实时应用程序。

此讲师指导的现场培训(现场或远程)面向希望使用Salesforce开发创建实时应用程序的 Web 开发人员。

培训结束时,学员将能够:

- 使用 Apex 编程语言构建实时应用程序。
- 使用 Apex 创建测试类,以提高Salesforce中的代码覆盖率。
- 使用 Apex 使用 REST 和 SOAP Web 服务。

课程格式

- 互动讲座和讨论。
- 大量的练习和练习。
- 在实时实验室环境中实际实现。

课程自定义选项

- 如需申请本课程的定制培训,请联系我们安排。
14小时
课程概览
Salesforce CPQ(以前称为Steelbrick CPQ)是一个高度可配置的“报价到现金”应用程序,构建于Salesforce平台之上,用于为客户高效生成和交付报价,合同和发票。

在这个以讲师为主导的实时培训中,参与者将学习构成Salesforce CPQ安装的设置,配置和维护时构成,配置和维护的Salesforce CPQ的体系结构,设计和操作功能。

听众

- 初级管理员
- 顾问
- 销售OPS
- IT经理
- 超级用户

课程形式

- 部分讲座,部分讨论,练习和繁重的实践练习
21小时
课程概览
SAP S/4 HANA (S/4Hana) is SAP's next generation business suite and is built on SAP's in-memory HANA database platform.

This instructor-led, live training (online or onsite) is aimed at functional consultants who wish to setup, migrate and manage the SAP S/4 HANA Business Suite.

By the end of this training, participants will be able to:

- Install and configure SAP S/4 Hana on premise or in the cloud.
- Understand SAP S/4 Hana architecture and capabilities
- Migrate from existing versions of SAP Business Suite to to SAP S/4 Hana
- Understand how security is implemented in SAP S/4 Hana
- Improve mobility of SAP applications using SAP Fiori
- Test, debug and deploy SAP S/4 Hana to production
- Explore how SAP S/4 can be integrated with SAP S/4 Cloud to provide a comprehensive enterprise solution.

Format of the Course

- Interactive lecture and discussion.
- Lots of exercises and practice.
- Hands-on implementation in a live-lab environment.

Course Customization Options

- To request a customized training for this course, please contact us to arrange.
7小时
课程概览
Odoo是一款多功能的企业管理软件,可为包括CRM,电子商务,计费,会计,制造,仓库和项目管理以及库存在内的各种业务应用程序提供全套解决方案。

这种由讲师指导的实时培训(现场或远程)针对希望使用Odoo增强业务运营的最终用户。

在培训结束时,参与者将能够:

- 了解如何在自己的组织中实施Odoo CRM系统。
- 计划,分析业务功能和流程并将其映射到Odoo功能。
- 将Odoo与其他第三方工具和应用程序集成。

课程形式

- 互动式讲座和讨论。
- 很多练习和练习。
- 在现场实验室环境中动手实施。

课程自定义选项

- 要请求此课程的定制培训,请与我们联系以安排。
14小时
课程概览
这种由讲师指导的现场培训(现场或远程)面向希望安装,配置和管理Odoo系统的系统管理员。

在培训结束时,参与者将能够:

- 安装,配置和管理Odoo 。
- 了解Odoo的基本Odoo 。
- 创建自己的Odoo模块。
- 将第三方工具集成到Odoo 。
- 最大限度地利用Odoo的功能。

课程格式

- 互动讲座和讨论。
- 大量的练习和练习。
- 在实时实验室环境中亲自实施。

课程自定义选项

- 要申请本课程的定制培训,请联系我们安排。
- 要了解有关Odoo更多信息,请访问: [https](https://www.odoo.com) : Odoo
21小时
课程概览
Odoo是一个allinone企业管理软件,可为各种业务应用程序(包括CRM,电子商务,账单,会计,制造,仓库和项目管理以及库存)形成全套解决方案。 在这个有指导性的现场培训中,参与者将学习如何使用Odoo并开始在Odoo为其组织开发。 在培训结束后,参与者将能够: 安装并配置Odoo 了解Odoo的基本原理创建自己的Odoo模块将第三方工具集成到Odoo 最大限度地利用Odoo的功能 听众 开发商 IT专业人员 课程的格式 部分讲座,部分讨论,练习和沉重的练习 注意 要请求本课程的定制培训,请联系我们安排。
21小时
课程概览
Zoho CRM是一个基于SaaS的客户关系Management (CRM)系统,用于跟踪销售,管理联系人,开展营销活动和吸引客户。

在这个由讲师指导的现场培训(现场或远程)中,参与者将学习如何设置和管理Zoho CRM系统。

在培训结束时,参与者将能够:

- 有效地设置,配置和运行其组织的帐户
- 管理用户并自动化销售流程
- 自定义CRM解决方案并保护客户数据

听众

- 系统管理员

课程格式

- 互动讲座和讨论
- 大量的练习和练习
- 在实时实验室环境中亲自实施

课程自定义选项

- 要申请本课程的定制培训,请联系我们安排。
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