Microsoft 365 Copilot for Government Use: Efficiency, Communication, and Insight 培训

AI policy and regulation is a rapidly evolving area that directly impacts how governments develop, adopt, and oversee artificial intelligence systems.

This instructor-led, live training (online or onsite) is aimed at public sector legal and compliance professionals with limited prior exposure to AI technologies who wish to understand regulatory developments, ethical frameworks, and policy considerations for responsible AI deployment.

By the end of this training, participants will be able to:

• Interpret key components of AI-related regulations such as the EU AI Act and GDPR.
• Assess national and international policy developments (Canada, U.S., OECD, etc.).
• Evaluate legal and ethical risks in AI procurement and use.
• Contribute to AI governance, oversight, and cross-agency alignment.

Format of the Course

• Interactive lecture and legal case analysis.
• Regulatory comparisons and policy mapping exercises.
• Scenario-based group discussion.

Course Customization Options

• To request a customized training for this course, please contact us to arrange.

Artificial Intelligence (AI) is increasingly being used to improve the efficiency, accessibility, and responsiveness of public service delivery in areas such as taxation, healthcare, immigration, and social programs.

This instructor-led, live training (online or onsite) is aimed at public service delivery professionals with limited experience in AI who wish to explore real-world applications, automation strategies, and planning considerations for incorporating AI into front-line government services.

By the end of this training, participants will be able to:

• Identify areas in their department where AI can improve public service operations.
• Understand automation tools and AI-driven decision support systems.
• Explore use cases in forecasting, language access, and citizen assistance.
• Assess ethical, operational, and citizen trust factors in AI-enabled services.

Format of the Course

• Interactive lecture with real-life examples.
• Public sector use case walkthroughs and group discussion.
• Strategy planning exercises adapted to participants' departments.

Course Customization Options

• To request a customized training for this course, please contact us to arrange.

Artificial Intelligence (AI) introduces new dimensions of operational risk, governance challenges, and cybersecurity exposure for government agencies and departments.

This instructor-led, live training (online or onsite) is aimed at public sector IT and risk professionals with limited prior experience in AI who wish to understand how to evaluate, monitor, and secure AI systems within a government or regulatory context.

By the end of this training, participants will be able to:

• Interpret key risk concepts related to AI systems, including bias, unpredictability, and model drift.
• Apply AI-specific governance and auditing frameworks such as NIST AI RMF and ISO/IEC 42001.
• Recognize cybersecurity threats targeting AI models and data pipelines.
• Establish cross-departmental risk management plans and policy alignment for AI deployment.

Format of the Course

• Interactive lecture and discussion of public sector use cases.
• AI governance framework exercises and policy mapping.
• Scenario-based threat modeling and risk evaluation.

Course Customization Options

• To request a customized training for this course, please contact us to arrange.

AI tools such as ChatGPT, Copilot, and Gemini are transforming administrative workflows by helping teams draft content, schedule meetings, respond to emails, and automate routine tasks.

This instructor-led, live training (online or onsite) is aimed at public sector administrative professionals with little to no prior experience in AI who wish to improve everyday productivity through the practical use of AI assistants and automation tools.

By the end of this training, participants will be able to:

• Understand how AI tools assist with common administrative tasks.
• Use ChatGPT, Copilot, and Gemini to generate emails, summaries, and documents.
• Integrate AI tools with calendars, task lists, and office software.
• Apply best practices for prompt writing and result interpretation.

Format of the Course

• Interactive lecture and guided demonstrations.
• Hands-on practice with real-world administrative tasks.
• Customizable exercises using the tools most relevant to participants' daily work.

Course Customization Options

• To request a customized training for this course, please contact us to arrange.

ChatGPT 是一款功能强大的 AI 助手，能够为政府专业人员提供起草、研究、总结和任务自动化的支持。

本次由讲师指导的培训（线上或线下）面向公共部门工作人员，特别是那些对 AI 工具使用经验有限或没有经验，但希望有效应用 ChatGPT 进行政府相关沟通、分析和行政效率提升的人员。

通过本次培训，参与者将能够：

• 使用 ChatGPT 撰写和修改政府电子邮件、备忘录和报告。
• 精准总结政策文件、公众意见或研究成果。
• 为日常行政和分析任务设计有效的提示。
• 在公共部门环境中使用 AI 时，应用基本的隐私和合规原则。

课程形式

• 互动式讲座和讨论。
• 真实的政府导向用例。
• 动手实践和提示写作练习。

课程定制选项

• 如需根据您部门的特定工作流程或政策优先级定制本课程，请联系我们安排。

ChatGPT is an AI-powered language model that can assist public sector teams with legislative drafting, policy writing, and document revision at scale — while promoting clarity, compliance, and efficiency.

This instructor-led, live training (online or onsite) is aimed at public sector professionals with limited or no prior experience using AI who are responsible for drafting, editing, or reviewing legislative and policy content and wish to improve precision, clarity, and speed using ChatGPT.

By the end of this training, participants will be able to:

• Use ChatGPT to draft, refine, and edit legislative or policy documents.
• Apply plain language principles and tone control using prompting techniques.
• Create and revise multiple versions for stakeholder input or legal review.
• Ensure consistency with compliance requirements and document structures.

Format of the Course

• Interactive lecture and discussion.
• Hands-on use of ChatGPT in legislative and policy drafting scenarios.
• Guided exercises focused on document structuring, tone, and legal clarity.

Course Customization Options

• To request a customized training for this course based on your department's workflows or internal tools, please contact us to arrange.

ChatGPT is a versatile AI assistant that can help government communication teams improve content creation, responsiveness, and multilingual service delivery while maintaining message consistency and tone.

This instructor-led, live training (online or onsite) is aimed at public sector communication professionals new to AI tools who wish to use ChatGPT to support external communication tasks such as public notices, social media writing, and citizen responses in clear and inclusive formats.

By the end of this training, participants will be able to:

• Create effective public announcements, alerts, and updates using AI support.
• Adapt tone and message for different audiences and platforms.
• Use ChatGPT to translate, rewrite, or simplify public content across multiple languages.
• Ensure alignment with communication guidelines, accessibility, and tone policies.

Format of the Course

• Interactive lecture and discussion.
• Hands-on use of ChatGPT in real-world public sector communication scenarios.
• Guided exercises focused on outreach, tone management, and language inclusivity.

Course Customization Options

• To request a customized training for this course based on your department's workflows or internal tools, please contact us to arrange.

ChatGPT is a powerful AI assistant that can help public sector teams summarize lengthy documents and generate clear, structured briefings for leadership or stakeholder communication.

This instructor-led, live training (online or onsite) is aimed at government professionals with limited or no prior experience using AI who routinely work with reports and wish to enhance the way they summarize, synthesize, and transform information into clear, meeting-ready formats.

By the end of this training, participants will be able to:

• Use ChatGPT to extract and summarize key insights from complex documents.
• Transform raw content into executive summaries, memos, and briefings.
• Refine summaries for clarity, tone, and purpose.
• Apply safe and effective prompting for government reporting workflows.

Format of the Course

• Interactive lecture and discussion.
• Hands-on use of ChatGPT in sample government scenarios.
• Guided exercises focused on summarization, briefing, and communication workflows.

Course Customization Options

• To request a customized training for this course based on your department's workflows or internal tools, please contact us to arrange.

在本培训结束时，学员将能够：

此由讲师带领的即时在线培训课程旨在进阶政府专业人员和政策专家，他们希望利用DeepSeek 进行数据驱动的治理和政策创新。

培训结束时，参与者将能够：

• 利用DeepSeek AI进行政策分析和战略决策。
• 自动化政府报告，提高数据透明度。
• 应用基于AI的见解来创新公共部门。
• 通过AI驱动的解决方案加强公民参与。

这是由讲师指导的中国（线上或线下）培训，针对中级水平的公共部门专业人士，旨在通过更先进的AI互动，使用Gemini生成高质量内容、协助研究并提高生产力。

在培训结束时，参与者将能够：

• 为特定用例制作更有效和量身定制的提示。
• 使用Gemini生成原创和创意的内容。
• 精确地总结和比较复杂的信息。
• 使用Gemini进行头脑风暴、计划和高效组织想法。

Artificial Intelligence (AI) is transforming public sector operations, decision-making, and service delivery worldwide.

This instructor-led, live training (online or onsite) is aimed at public sector leaders with little to no prior background in AI who wish to understand the fundamentals of AI, assess its strategic relevance, and explore how it can be ethically and effectively adopted within government organizations.

By the end of this training, participants will be able to:

• Understand the key concepts and terminology in artificial intelligence.
• Evaluate AI’s opportunities and risks within public sector contexts.
• Explore the ethical and regulatory considerations relevant to AI use in government.
• Develop informed perspectives for AI-related policy, procurement, and strategy.

Format of the Course

• Interactive lecture and discussion.
• Real-world public sector case studies.
• Guided group reflection and policy exercises.

Course Customization Options

• To request a customized training for this course, please contact us to arrange.

这个面对面的、由讲师主导的实时培训（在线或现场）旨在为中级主管和编程专员提供扩展他们在SharePoint方面的知识和有效利用Microsoft 365 Copilot 的技能。

参加培训后，参与者将能够：

• 了解SharePoint架构和管理的基本原则。
• 配置和管理SharePoint站点和用户权限。
• 在SharePoint内部实施安全和合规措施。
• 整合和管理Microsoft 365 Copilot 功能以提高组织生产力。
• 应用数据治理和内容管理的最佳实践。