课程大纲
1. Lean 思维导论(2小时)
- Lean 是什么?起源与演变
- Lean 原则:价值、流动、拉动、完善
- 服务中的浪费(muda)类型
2. 使用 Lean 管理需求和项目(4小时)
- VOC(客户之声)
- 优先级排序技术:MoSCoW、WSJF、Effort-Impact Matrix
- A3 项目思维(结构与应用)
- Lean vs Agile vs 六西格玛(简要比较)
3. Lean 看板(4小时)
- 看板系统的基础与要素
- 看板管理
- 拉动与在制品(WIP)标准
- 流动指标:前置时间、周期时间、节拍时间
4. Lean 在流程中的应用(4小时)
- VSM(价值流图)
- 银行业流程中的浪费识别
- KAIKAKU
5. 其他 Lean 工具(2小时)
- GEMBA
- KAIZEN
- 根本原因识别:鱼骨图、5个为什么
- POKA-YOKE
总结与下一步
要求
- 了解基本的项目管理概念
- 具备在商业或银行环境中处理流程工作流的经验
- 熟悉Agile或Lean原则
受众
- 流程经理和分析师
- 银行和金融服务领域的项目经理
- 参与需求收集和流程改进的专业人士
客户评论 (5)
培训师对这个主题非常了解,并且能够通过他的经验提供真实世界的例子。
Nouf
课程 - Agile Software Testing with Continuous Integration
机器翻译
I liked the small group setting
Kristin Standen - Orica Canada
课程 - Lean Distribution: Implementing Lean in Distribution, Logistics, and Supply Chain Operations
The simulation exercises (workshop) gave me a real feel of how it is to experience "leaning" up the process. It provides a "sticking effect" to the theories that were discussed.
Bethany Magpayo - InSolem SARL
课程 - Lean Services: Lean Management For The Service Industry
That after 3 days of training I have the entire overview on Agile how to use them in my case, how to calculate efficiency, approach negative employees and many more.
Joanna Meza - Zurich Insurance
课程 - Managing Agile Projects with Lean and Kanban
I was benefit from that Armor management personnel is taking it seriously.