Intermediate Gemini AI for Public Sector Professionals 培训

AI policy and regulation is a rapidly evolving area that directly impacts how governments develop, adopt, and oversee artificial intelligence systems.

This instructor-led, live training (online or onsite) is aimed at public sector legal and compliance professionals with limited prior exposure to AI technologies who wish to understand regulatory developments, ethical frameworks, and policy considerations for responsible AI deployment.

By the end of this training, participants will be able to:

• Interpret key components of AI-related regulations such as the EU AI Act and GDPR.
• Assess national and international policy developments (Canada, U.S., OECD, etc.).
• Evaluate legal and ethical risks in AI procurement and use.
• Contribute to AI governance, oversight, and cross-agency alignment.

Format of the Course

• Interactive lecture and legal case analysis.
• Regulatory comparisons and policy mapping exercises.
• Scenario-based group discussion.

Course Customization Options

• To request a customized training for this course, please contact us to arrange.

Artificial Intelligence (AI) is increasingly being used to improve the efficiency, accessibility, and responsiveness of public service delivery in areas such as taxation, healthcare, immigration, and social programs.

This instructor-led, live training (online or onsite) is aimed at public service delivery professionals with limited experience in AI who wish to explore real-world applications, automation strategies, and planning considerations for incorporating AI into front-line government services.

By the end of this training, participants will be able to:

• Identify areas in their department where AI can improve public service operations.
• Understand automation tools and AI-driven decision support systems.
• Explore use cases in forecasting, language access, and citizen assistance.
• Assess ethical, operational, and citizen trust factors in AI-enabled services.

Format of the Course

• Interactive lecture with real-life examples.
• Public sector use case walkthroughs and group discussion.
• Strategy planning exercises adapted to participants' departments.

Course Customization Options

• To request a customized training for this course, please contact us to arrange.

Artificial Intelligence (AI) introduces new dimensions of operational risk, governance challenges, and cybersecurity exposure for government agencies and departments.

This instructor-led, live training (online or onsite) is aimed at public sector IT and risk professionals with limited prior experience in AI who wish to understand how to evaluate, monitor, and secure AI systems within a government or regulatory context.

By the end of this training, participants will be able to:

• Interpret key risk concepts related to AI systems, including bias, unpredictability, and model drift.
• Apply AI-specific governance and auditing frameworks such as NIST AI RMF and ISO/IEC 42001.
• Recognize cybersecurity threats targeting AI models and data pipelines.
• Establish cross-departmental risk management plans and policy alignment for AI deployment.

Format of the Course

• Interactive lecture and discussion of public sector use cases.
• AI governance framework exercises and policy mapping.
• Scenario-based threat modeling and risk evaluation.

Course Customization Options

• To request a customized training for this course, please contact us to arrange.

AI tools such as ChatGPT, Copilot, and Gemini are transforming administrative workflows by helping teams draft content, schedule meetings, respond to emails, and automate routine tasks.

This instructor-led, live training (online or onsite) is aimed at public sector administrative professionals with little to no prior experience in AI who wish to improve everyday productivity through the practical use of AI assistants and automation tools.

By the end of this training, participants will be able to:

• Understand how AI tools assist with common administrative tasks.
• Use ChatGPT, Copilot, and Gemini to generate emails, summaries, and documents.
• Integrate AI tools with calendars, task lists, and office software.
• Apply best practices for prompt writing and result interpretation.

Format of the Course

• Interactive lecture and guided demonstrations.
• Hands-on practice with real-world administrative tasks.
• Customizable exercises using the tools most relevant to participants' daily work.

Course Customization Options

• To request a customized training for this course, please contact us to arrange.

ChatGPT 是一款功能强大的 AI 助手，能够为政府专业人员提供起草、研究、总结和任务自动化的支持。

本次由讲师指导的培训（线上或线下）面向公共部门工作人员，特别是那些对 AI 工具使用经验有限或没有经验，但希望有效应用 ChatGPT 进行政府相关沟通、分析和行政效率提升的人员。

通过本次培训，参与者将能够：

• 使用 ChatGPT 撰写和修改政府电子邮件、备忘录和报告。
• 精准总结政策文件、公众意见或研究成果。
• 为日常行政和分析任务设计有效的提示。
• 在公共部门环境中使用 AI 时，应用基本的隐私和合规原则。

课程形式

• 互动式讲座和讨论。
• 真实的政府导向用例。
• 动手实践和提示写作练习。

课程定制选项

• 如需根据您部门的特定工作流程或政策优先级定制本课程，请联系我们安排。

ChatGPT 是一种由人工智慧驱动的语言模型，能够协助公共部门团队大规模进行立法起草、政策撰写和文件修订，同时提升清晰度、合规性和效率。

这是由讲师指导的培训（线上或线下），针对那些在立法和政策内容起草、编辑或审查方面负责，且希望使用 ChatGPT 提升精确性、清晰度和速度的公共部门专业人士，无论他们是否具备使用人工智慧的经验。

在培训结束时，参与者将能够：

• 使用 ChatGPT 起草、修订和编辑立法或政策文件。
• 应用简明语言原则和提示技巧来控制语调。
• 创建和修订多个版本，以获取利益相关者的意见或法律审查。
• 确保文件结构和合规要求的一致性。

课程形式

• 互动式讲座与讨论。
• 在立法和政策起草情境中实际操作 ChatGPT。
• 专注于文件结构、语调和法律清晰度的指导练习。

课程定制选项

• 如需根据您部门的工作流程或内部工具定制此课程，请联系我们安排。

ChatGPT是一款多功能AI助手，能够帮助政府沟通团队提升内容创作、响应速度和多语言服务交付，同时保持信息的一致性和语调。

本次由讲师指导的培训（线上或线下）面向公共部门中初次接触AI工具的沟通专业人员，旨在帮助他们使用ChatGPT支持外部沟通任务，如公告发布、社交媒体写作以及以清晰和包容的格式回应市民。

培训结束后，参与者将能够：

• 利用AI支持创建有效的公共公告、警报和更新。
• 根据不同受众和平台调整语调和信息。
• 使用ChatGPT翻译、重写或简化跨多种语言的公共内容。
• 确保与沟通指南、可访问性和语调政策保持一致。

课程形式

• 互动式讲座与讨论。
• 在实际公共部门沟通场景中动手使用ChatGPT。
• 专注于外联、语调管理和语言包容性的指导练习。

课程定制选项

• 如需根据您部门的工作流程或内部工具定制本课程，请联系我们安排。

ChatGPT is a powerful AI assistant that can help public sector teams summarize lengthy documents and generate clear, structured briefings for leadership or stakeholder communication.

This instructor-led, live training (online or onsite) is aimed at government professionals with limited or no prior experience using AI who routinely work with reports and wish to enhance the way they summarize, synthesize, and transform information into clear, meeting-ready formats.

By the end of this training, participants will be able to:

• Use ChatGPT to extract and summarize key insights from complex documents.
• Transform raw content into executive summaries, memos, and briefings.
• Refine summaries for clarity, tone, and purpose.
• Apply safe and effective prompting for government reporting workflows.

Format of the Course

• Interactive lecture and discussion.
• Hands-on use of ChatGPT in sample government scenarios.
• Guided exercises focused on summarization, briefing, and communication workflows.

Course Customization Options

• To request a customized training for this course based on your department's workflows or internal tools, please contact us to arrange.

Microsoft 365 Copilot 是一个嵌入熟悉 Microsoft 工具的 AI 驱动助手，旨在增强内容创作、自动化日常任务并提供智能洞察。

这项由讲师指导的培训（线上或线下）面向公共部门员工，他们对使用 AI 工具的经验有限或无经验，但希望使用 Microsoft 365 Copilot 来提升沟通效率、简化文档工作，并更有效地从数据和会议中提取洞察。

培训结束时，参与者将能够：

• 在 Word、Excel 和 Outlook 中使用 Copilot 来起草、分析和改进沟通。
• 在 Microsoft 365 apps 中自动化重复的文档和摘要任务。
• 从会议记录、电子表格和书面报告中生成洞察。
• 遵循公共部门环境中 Copilot 的负责任使用指南。

课程形式

• 互动式讲座与讨论。
• 在模拟政府场景中实际使用 Microsoft 365 Copilot。
• 专注于沟通、报告和会议效率的指导练习。

课程定制选项

• 如需根据您部门的工作流程或内部工具定制此课程，请联系我们安排。

此由讲师带领的即时在线培训课程旨在进阶政府专业人员和政策专家，他们希望利用DeepSeek 进行数据驱动的治理和政策创新。

培训结束时，参与者将能够：

• 利用DeepSeek AI进行政策分析和战略决策。
• 自动化政府报告，提高数据透明度。
• 应用基于AI的见解来创新公共部门。
• 通过AI驱动的解决方案加强公民参与。

这种以讲师为主导的中国（在线或现场）实时培训面向希望使用 Google Gemini AI 将 AI 功能集成到其应用程序中的初级到中级开发人员。

在培训结束时，参与者将能够：

• 了解大型语言模型的基础知识。
• 设置和使用 Google Gemini AI 执行各种 AI 任务。
• 实现文本到文本和图像到文本的转换。
• 构建基本的 AI 驱动型应用程序。
• 探索 Google Gemini AI 中的高级功能和自定义选项。

这种以讲师为主导的中国（在线或现场）现场培训面向希望利用 Google Gemini AI 来提高其内容质量和效率的中级内容创作者。

在培训结束时，参与者将能够：

• 了解 AI 在内容创作中的作用。
• 设置和使用 Google Gemini AI 来生成和优化内容。
• 应用文本到文本的转换来生成创意和原创内容。
• 使用 AI 驱动的见解实施 SEO 策略。
• 使用 Gemini AI 分析内容性能并调整策略。

这种以讲师为主导的中国（在线或现场）现场培训面向希望在客户服务运营中实施 Go ogle Gemini AI 的中级客户服务专业人员。

在培训结束时，参与者将能够：

• 了解 AI 对客户服务的影响。
• 设置 Google Gemini AI 以自动化和个性化客户交互。
• 利用文本到文本和图像到文本的转换来提高服务效率。
• 制定 AI 驱动的策略，用于实时客户反馈分析。
• 探索高级功能，打造无缝的客户服务体验。

这种以讲师为主导的中国（在线或现场）现场培训面向希望使用 Google Gemini AI 在各个行业更直观地执行复杂数据分析任务的初级到中级数据分析师和业务专业人员。

在培训结束时，参与者将能够：

• 了解 Google Gemini AI 的基础知识。
• 将各种数据源连接到 Gemini AI。
• 使用自然语言查询浏览数据。
• 分析数据模式并得出见解。
• 创建引人入胜的数据可视化。
• 有效地传达数据驱动的见解。

Artificial Intelligence (AI) is transforming public sector operations, decision-making, and service delivery worldwide.

This instructor-led, live training (online or onsite) is aimed at public sector leaders with little to no prior background in AI who wish to understand the fundamentals of AI, assess its strategic relevance, and explore how it can be ethically and effectively adopted within government organizations.

By the end of this training, participants will be able to:

• Understand the key concepts and terminology in artificial intelligence.
• Evaluate AI’s opportunities and risks within public sector contexts.
• Explore the ethical and regulatory considerations relevant to AI use in government.
• Develop informed perspectives for AI-related policy, procurement, and strategy.

Format of the Course

• Interactive lecture and discussion.
• Real-world public sector case studies.
• Guided group reflection and policy exercises.

Course Customization Options

• To request a customized training for this course, please contact us to arrange.