ChatGPT for Public Communication and Citizen Engagement 培训

AI policy and regulation is a rapidly evolving area that directly impacts how governments develop, adopt, and oversee artificial intelligence systems.

This instructor-led, live training (online or onsite) is aimed at public sector legal and compliance professionals with limited prior exposure to AI technologies who wish to understand regulatory developments, ethical frameworks, and policy considerations for responsible AI deployment.

By the end of this training, participants will be able to:

• Interpret key components of AI-related regulations such as the EU AI Act and GDPR.
• Assess national and international policy developments (Canada, U.S., OECD, etc.).
• Evaluate legal and ethical risks in AI procurement and use.
• Contribute to AI governance, oversight, and cross-agency alignment.

Format of the Course

• Interactive lecture and legal case analysis.
• Regulatory comparisons and policy mapping exercises.
• Scenario-based group discussion.

Course Customization Options

• To request a customized training for this course, please contact us to arrange.

AI Programming 是编程工具和技术的实际应用，用于创建智能系统，以协助自动化、分析和服务增强。

本课程为讲师指导的培训（线上或线下），面向在AI领域经验有限或正在发展的公共部门专业人员，他们支持创新、研究或运营转型，并希望获得实际编程技能，以探索如何在政府工作流程中构建和应用AI工具。

通过本培训，学员将能够：

• 理解核心AI概念，包括大型语言模型、API和智能自动化。
• 编写简单的Python脚本来调用AI服务并处理结构化数据。
• 使用AI创建原型，用于摘要、分类或聊天机器人开发等任务。
• 评估公共部门AI开发的风险和限制（隐私、可解释性、合规性）。

课程形式

• 互动讲座和讨论。
• 在公共部门示例中实际使用Python和LLM API。
• 专注于数据分析、内容自动化和工作流程原型的指导练习。

课程定制选项

• 如需根据您部门的工作流程或内部工具定制本课程，请联系我们安排。

Artificial Intelligence (AI) is increasingly being used to improve the efficiency, accessibility, and responsiveness of public service delivery in areas such as taxation, healthcare, immigration, and social programs.

This instructor-led, live training (online or onsite) is aimed at public service delivery professionals with limited experience in AI who wish to explore real-world applications, automation strategies, and planning considerations for incorporating AI into front-line government services.

By the end of this training, participants will be able to:

• Identify areas in their department where AI can improve public service operations.
• Understand automation tools and AI-driven decision support systems.
• Explore use cases in forecasting, language access, and citizen assistance.
• Assess ethical, operational, and citizen trust factors in AI-enabled services.

Format of the Course

• Interactive lecture with real-life examples.
• Public sector use case walkthroughs and group discussion.
• Strategy planning exercises adapted to participants' departments.

Course Customization Options

• To request a customized training for this course, please contact us to arrange.

Artificial Intelligence (AI) introduces new dimensions of operational risk, governance challenges, and cybersecurity exposure for government agencies and departments.

This instructor-led, live training (online or onsite) is aimed at public sector IT and risk professionals with limited prior experience in AI who wish to understand how to evaluate, monitor, and secure AI systems within a government or regulatory context.

By the end of this training, participants will be able to:

• Interpret key risk concepts related to AI systems, including bias, unpredictability, and model drift.
• Apply AI-specific governance and auditing frameworks such as NIST AI RMF and ISO/IEC 42001.
• Recognize cybersecurity threats targeting AI models and data pipelines.
• Establish cross-departmental risk management plans and policy alignment for AI deployment.

Format of the Course

• Interactive lecture and discussion of public sector use cases.
• AI governance framework exercises and policy mapping.
• Scenario-based threat modeling and risk evaluation.

Course Customization Options

• To request a customized training for this course, please contact us to arrange.

AI tools such as ChatGPT, Copilot, and Gemini are transforming administrative workflows by helping teams draft content, schedule meetings, respond to emails, and automate routine tasks.

This instructor-led, live training (online or onsite) is aimed at public sector administrative professionals with little to no prior experience in AI who wish to improve everyday productivity through the practical use of AI assistants and automation tools.

By the end of this training, participants will be able to:

• Understand how AI tools assist with common administrative tasks.
• Use ChatGPT, Copilot, and Gemini to generate emails, summaries, and documents.
• Integrate AI tools with calendars, task lists, and office software.
• Apply best practices for prompt writing and result interpretation.

Format of the Course

• Interactive lecture and guided demonstrations.
• Hands-on practice with real-world administrative tasks.
• Customizable exercises using the tools most relevant to participants' daily work.

Course Customization Options

• To request a customized training for this course, please contact us to arrange.

Audio AI 指的是能够解释、分析、生成或与音频信号（包括人类语音、环境声音和音乐）互动的人工智慧技术。

这门由讲师指导的培训（线上或线下）针对初级专业人士，旨在帮助他们理解AI在音频领域中如何应用于业务、沟通、自动化和创新。

培训结束后，参与者将能够：

• 理解Audio AI是什么以及它在实际场景中的应用。
• 识别不同类型的音频AI工具（例如转录、分类、生成）。
• 探索客户服务、安全、合规和媒体中的业务案例。
• 评估适合企业音频应用的AI工具和服务。

课程形式

• 互动式讲座与讨论。
• 大量练习与实践。
• 在实时实验室环境中进行动手实作。

课程定制选项

• 如需为此课程定制培训，请联系我们安排。

本课程为讲师指导的线下或线上培训，面向希望学习使用ChatGPT开发应用程序的初级到中级技能的开发者。

通过本培训，学员将能够：

• 学习并理解ChatGPT的基础知识。
• 使用ChatGPT构建和开发Web应用程序。
• 学习ChatGPT的最佳实践及实际应用。

这是由讲师指导的中国（线上或线下）培训，旨在帮助行销人员使用ChatGPT进行行销活动。参与者将学习如何利用ChatGPT进行行销，包括内容创作、客户支援和社交媒体管理。

培训结束时，参与者将能够：

• 了解ChatGPT的基本概念及其运作方式。
• 使用ChatGPT生成引人入胜的行销文案、部落格文章和社交媒体内容。
• 开发一个由ChatGPT驱动的聊天机器人，以改善客户支援和互动。
• 将ChatGPT融入行销策略中，以节省时间并提高效率。

ChatGPT 是一款功能强大的 AI 助手，能够为政府专业人员提供起草、研究、总结和任务自动化的支持。

本次由讲师指导的培训（线上或线下）面向公共部门工作人员，特别是那些对 AI 工具使用经验有限或没有经验，但希望有效应用 ChatGPT 进行政府相关沟通、分析和行政效率提升的人员。

通过本次培训，参与者将能够：

• 使用 ChatGPT 撰写和修改政府电子邮件、备忘录和报告。
• 精准总结政策文件、公众意见或研究成果。
• 为日常行政和分析任务设计有效的提示。
• 在公共部门环境中使用 AI 时，应用基本的隐私和合规原则。

课程形式

• 互动式讲座和讨论。
• 真实的政府导向用例。
• 动手实践和提示写作练习。

课程定制选项

• 如需根据您部门的特定工作流程或政策优先级定制本课程，请联系我们安排。

ChatGPT 是一个由 AI 驱动的语言模型，能够协助公共部门团队进行大规模的立法起草、政策撰写和文件修订，同时提升清晰度、合规性和效率。

这是一个由讲师指导的培训课程（线上或线下），针对没有或有限 AI 使用经验的公共部门专业人士，他们负责起草、编辑或审查立法和政策内容，并希望通过使用 ChatGPT 来提高精确性、清晰度和速度。

在本培训结束时，参与者将能够：

• 使用 ChatGPT 起草、精炼和编辑立法或政策文件。
• 应用简明语言原则和语气控制技巧。
• 创建并修订多个版本，以供利益相关者提供意见或进行法律审查。
• 确保文件结构和合规要求的一致性。

课程形式

• 互动式讲座和讨论。
• 在立法和政策起草情境中实际使用 ChatGPT。
• 专注于文件结构、语气和法律清晰度的指导练习。

课程定制选项

• 如希望根据您部门的工作流程或内部工具定制本课程，请联系我们安排。

ChatGPT is a powerful AI assistant that can help public sector teams summarize lengthy documents and generate clear, structured briefings for leadership or stakeholder communication.

This instructor-led, live training (online or onsite) is aimed at government professionals with limited or no prior experience using AI who routinely work with reports and wish to enhance the way they summarize, synthesize, and transform information into clear, meeting-ready formats.

By the end of this training, participants will be able to:

• Use ChatGPT to extract and summarize key insights from complex documents.
• Transform raw content into executive summaries, memos, and briefings.
• Refine summaries for clarity, tone, and purpose.
• Apply safe and effective prompting for government reporting workflows.

Format of the Course

• Interactive lecture and discussion.
• Hands-on use of ChatGPT in sample government scenarios.
• Guided exercises focused on summarization, briefing, and communication workflows.

Course Customization Options

• To request a customized training for this course based on your department's workflows or internal tools, please contact us to arrange.

Microsoft 365 Copilot 是一款嵌入常用 Microsoft 工具中的 AI 助手，旨在增强内容创作、自动化日常任务，并提供智能洞察。

本课程为讲师指导的培训（线上或线下），面向公共部门员工，尤其是那些没有或仅有有限 AI 工具使用经验的员工，帮助他们利用 Microsoft 365 Copilot 提升沟通效率、优化文档工作，并更高效地从数据和会议中提取洞察。

培训结束后，学员将能够：

• 在 Word、Excel 和 Outlook 中使用 Copilot 起草、分析和改进沟通内容。
• 在 Microsoft 365 apps 中自动化重复的文档和摘要任务。
• 从会议记录、电子表格和书面报告中生成洞察。
• 遵循公共部门背景下 Copilot 的负责任使用指南。

课程形式

• 互动式讲座与讨论。
• 在模拟政府场景中实际操作 Microsoft 365 Copilot。
• 专注于沟通、报告和会议效率的指导练习。

课程定制选项

• 如需根据您部门的工作流程或内部工具定制本课程，请联系我们安排。

此由讲师带领的即时在线培训课程旨在进阶政府专业人员和政策专家，他们希望利用DeepSeek 进行数据驱动的治理和政策创新。

培训结束时，参与者将能够：

• 利用DeepSeek AI进行政策分析和战略决策。
• 自动化政府报告，提高数据透明度。
• 应用基于AI的见解来创新公共部门。
• 通过AI驱动的解决方案加强公民参与。

这是由讲师指导的中国（线上或线下）培训，针对中级水平的公共部门专业人士，旨在通过更先进的AI互动，使用Gemini生成高质量内容、协助研究并提高生产力。

在培训结束时，参与者将能够：

• 为特定用例制作更有效和量身定制的提示。
• 使用Gemini生成原创和创意的内容。
• 精确地总结和比较复杂的信息。
• 使用Gemini进行头脑风暴、计划和高效组织想法。

Artificial Intelligence (AI) is transforming public sector operations, decision-making, and service delivery worldwide.

This instructor-led, live training (online or onsite) is aimed at public sector leaders with little to no prior background in AI who wish to understand the fundamentals of AI, assess its strategic relevance, and explore how it can be ethically and effectively adopted within government organizations.

By the end of this training, participants will be able to:

• Understand the key concepts and terminology in artificial intelligence.
• Evaluate AI’s opportunities and risks within public sector contexts.
• Explore the ethical and regulatory considerations relevant to AI use in government.
• Develop informed perspectives for AI-related policy, procurement, and strategy.

Format of the Course

• Interactive lecture and discussion.
• Real-world public sector case studies.
• Guided group reflection and policy exercises.

Course Customization Options

• To request a customized training for this course, please contact us to arrange.